John Deere Warranty Information - industrial diesel engines, hydraulic pump drives

John Deere Warranty Information

JOHN DEERE NEW OFF-HIGHWAY ENGINE WARRANTY

Warranty Duration
Unless otherwise provided in writing by John Deere, John Deere makes the
following warranty to the first retail purchaser and each subsequent purchaser
(if purchase is made prior to expiration of applicable warranty) of each John
Deere new off-highway engine marketed as part of a product manufactured
by a company other than John Deere or its affiliates and on each John Deere
engine used in an off-highway repower application:

  • 12 months, unlimited hours of use, or
  • 24 months and prior to the accumulation of 2000 hours of use.

Note: In the absence of a functional hourmeter hours of use will be
determined on the basis of 12 hours of use per calendar day

Warranty Coverage
This warranty applies to the engine and to integral components and
accessories sold by John Deere, and delivered tote first retail purchaser on
or after 1 January 2001.

All John Deere-warranted parts and components of John Deere engines
which, as delivered to the purchaser, are defective in materials and/or
workmanship will be repaired or replaced, as John Deere elects, without
charge for parts or engine repair labor, including reasonable costs of labor to
remove and reinstall nonengine parts or components of the equipment in
which the engine is installed, and, when required, reasonable costs of labor
for engine removal and reinstallation, if such defect appears within the
warranty period as measured from the date of delivery to the first retail
purchaser, if the delivery is reported to John Deere within 30 days of the
delivery.

Obtaining Warranty Service
Warranty service must be requested of the nearest authorized John Deere
engine service outlet before the expiration of the warranty. An authorized
service outlet is a John Deere engine distributor, a John Deere engine service
dealer, or a John Deere equipment dealer selling and servicing equipment
with an engine of the type covered by this warranty. (See "When Warranty
Service is Needed" on page 2.)

Authorized service outlets will use only new or remanufactured parts or
components furnished or approved by John Deere.

Authorized service locations and the name of the John Deere division or
subsidiary making this warranty are listed in the Parts and Service Directory
for John Deere Engines (stock number DKD376) available through any John
Deere Dealer. Off-highway engine service locations worldwide will also be
found on the Internet at www.johndeere.com, (Click on "Where to Buy",)
At the time of requesting warranty service, the purchaser must be prepared to
present evidence of the date of delivery of the engine.

John Deere reimburses authorized service outlets for limited travel expenses
incurred in making warranty service repairs in non-John Deere applications
when travel is actually performed. The limit, as of the date of publication of
this booklet, is US$300.00 or equivalent. If distances and travel times are
greater than reimbursed by John Deere, the service outlet will charge the
purchaser for the difference.

Warranty Exclusions
John Deere's obligations shall not apply to fuel injection pump and nozzles
during the pump and nozzle manufacturer's warranty period on the pump and
nozzles, components and accessories which are not furnished or installed by
John Deere, nor to failures caused by such items. When the pump
manufacturers warranty is less than the engine warranty. John Deere will
reimburse pump repair costs for warrant able-type failures during the
remainder of the original engine warranty period, when so documented by the
pump manufacture rs approved service outlet.

Purchaser's Responsibilities
The cost of normal maintenance and depreciation.

Consequences of negligence, misuse, or accident involving the engine, or
improper application, installation, or storage of the engine.

Consequences of service performed by someone other than a party
authorized to perform warranty service, if such service, in John Deere's
judgment, has adversely affected the performance or reliability of the engine.

Consequences of any modification or alteration of the engine not approved by
John Deere, including, but not limited to, tampering with fuel and air delivery
systems.

The effects of cooling system neglect as manifested in cylinder liner, block
cavitation ("pitting", "erosion", "electrolysis").

Any premium for overtime labor requested by the purchaser.

Costs of transporting the engine or the equipment in which it is installed to
and from the location at which the warranty service is performed, if such costs
are in excess of the maximum amount payable to the service location were the
warranty service performed at the engine's location.

Costs incurred in gaining access to the engine; i.e., overcoming physical
barriers such as walls, fences, floors, decks or similar structures impeding
access to the engine, rental of cranes or similar, or construction of ramps or
lifts or protective structures for engine removal and reinstallation.

Incidental travel costs including tolls, meals, lodging, and similar.

Service outlet costs incurred in solving or attempting to solve non-warrant able
problems.

Services performed by a party other than an authorized John Deere engine
service dealer.

Charges by dealers for initial engine start-up and inspection, deemed
unnecessary by John Deere when operation and maintenance instructions
supplied with the engine are followed.

Costs of interpreting or translating services.

No Representations or Implied Warranty
Where permitted by law, neither John Deere nor any company affiliated with it
makes any guaranties, warranties, conditions, representations or promises,
express or implied, oral or written, as to the nonoccurrence of any defect or
the quality or performance of its engines other than those set forth in this
booklet, and DOES NOT MAKE ANY IMPLIED WARRANTY OR
CONDITIONS OF MERCHANTABILITY OR FITNESS otherwise provided for
in the Uniform Commercial Code or required by any Sale of Goods Act or any
other statute. This exclusion includes fundamental terms. In no event will a
John Deere engine distributor or engine service dealer, John Deere
equipment dealer, or John Deere or any company affiliated with John Deere
be liable for incidental or consequential damages or injuries including, but not
limited to, loss of profits, loss of crops, rental of substitute equipment or other
commercial loss, damage to the equipment in which the engine is installed or
for damage suffered by purchaser as a result of fundamental breaches of
contract or breach of fundamental terms, unless such damages or injuries are
caused by the gross negligence or intentional acts of the foregoing parties.

Remedy Limitation
The remedies set forth in this warranty are the purchasers exclusive
remedies in connection with the performance of, or any breach of guaranty,
condition, or warranty in respect of new John Deere engines. In the event the
above warranty fails to correct purchaser's performance problems caused by
defects in workmanship and/or materials, purchasers exclusive remedy shall
be limited to payment by John Deere of actual damages in an amount not to
exceed the cost of the engine.

No Seller's Warranty
No person or entity, other than John Deere, who sells the engine or product in
which the engine has been installed makes any guaranty or warranty of its
own on any engine warranted by John Deere unless it delivers to the
purchaser a separate written guaranty certificate specifically guaranteeing the
engine, in which case John Deere shall have no obligation to the purchaser.
Neither original equipment manufacturers, engine or equipment distributors,
engine or equipment dealers, nor any other person or entity, has any authority
to make any representation or promise on behalf of John Deere or to modify
the terms or limitations of this warranty in any way.

Replacement Parts Warranty
New John Deere parts installed during engine warranty service are warranted
for 90 days (Certain major parts may be warranted for longer periods.) or for
the remaining warranty period of the engine, whichever is longer. A new
engine replacing a failed engine under warranty is warranted for the
remaining warranty period of the original engine.

Warranty Transfer
The remainder of the original engine warranty and the emissions
control related warranty may be transferred to a subsequent owner of the
engine. The Engine Warranty Transfer card (the back cover of this booklet)
should be used to report the transfer to John Deere.

Purchased Extended Warranty
Extended warranty may be purchased on most engines in many areas of the
world. John Deere engine distributors and equipment dealers, and dealers of
manufacturers using John Deere engines in their products, have details.
John Deere may also be contacted at U.S.A. fax number 1-319-292-5844, or
by fax in France at number 33.2.38.84.62.66.

Emissions Warranties
Emissions warranties appear in the operation and maintenance instructions
furnished with the engine/machine. (Warning: Statutes providing severe
penalties for tampering with emissions controls may apply at the user's
location.) John Deere may also be contacted at U.S.A. fax number
1-319-292-5844; or by tax in France at number 33.2.38.84.62.66.

© 2017 Northstar Power LLC. All Rights Reserved.